Frequently Asked Questions

  • We proudly serve Porterville and the surrounding Central California areas, including Tulare, Kern, Kings, and Fresno counties.

  • Yes! We are fully licensed and insured for your peace of mind.

  • Yes! We use eco-friendly, non-toxic products that are safe for both children and pets.

  • That’s perfectly fine! During a walkthrough, we can discuss exactly what you’re wanting deep cleaned and we’ll give you an estimate based on your requests. We understand there’s no one-size-fits-all approach when it comes to cleaning services and need or budgeting.

  • We understand that things sometimes just come up! All we ask is that you let us know as soon as possible to avoid any inconveniences, preferably with more than 24 hours notice if possible.

  • We’re so sorry if we missed something! If you noticed something was left undone, please bring it up within 24 hours of the completed clean and we’ll come back and correct it as soon as we can. If it’s been longer than 24 hours, we will be sure to pay extra attention to that area on our next clean.

  • We accept many different kinds of payment methods, including cash, checks (made payable to Galaxy Cleaning Services), Venmo, CashApp, Paypal, and credit/debit cards.

  • While we can give estimates over the phone or online, we only give definite flat-rate pricing after doing a walkthrough. This is because seeing the property in person allows us to view any potential problem areas that might not be easily seen through photos or videos. Doing a walkthrough can also help us get a better idea of how long the clean will take, which is convenient for both you and our team. Walkthroughs usually only take about 10 minutes, and during this time, we can both address any questions or concerns either of us might have.

  • Pricing depends on the size of the space and the level of cleaning needed. We provide free, no-obligation quotes tailored to your needs.

  • You can request a free quote through our website or call/text us directly to schedule a service.

  • Not at all. Many of our clients provide us with access and return to a sparkling clean home or business.

  • Yes, we provide all cleaning supplies and equipment. If you’d prefer us to use a particular type of cleaner, you can provide it for us and we’d be happy to use it for your home or business.

  • Feel free to reach out to us. We’d be happy to answer any questions you might have.